UX OPPORTUNITIES
Framing the challenges
Based on the insights detailed above, we identified a few user problems and selected areas for potential improvements supporting our goal.
Framing the challenges
Based on the insights detailed above, we identified a few user problems and selected areas for potential improvements supporting our goal.
PAIN POINT
Dashboard design is static and not informative enough
Dashboard design is static and not informative enough
OPPORTUNITY
How might we make BillGuard’s dashboard more dynamic, insightful, appealing?
How might we make BillGuard’s dashboard more dynamic, insightful, appealing?
AREA
DASHBOARD
SPEND ANALYTICS
DASHBOARD
SPEND ANALYTICS
Many users don’t clear the Inbox and don’t get to All Clear
How might we reinforce the All Clear flow and get more people to feel in control of their spending?
DASHBOARD
INBOX ︎ ALL CLEAR